Privacy Policy

Welcome to Fenceline. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services. This policy applies to all users of our platform, including homeowners seeking fence installation services, contractors offering their services, and suppliers providing materials.

We collect information you provide directly to us, including: Account Information - Name, email address, phone number - Business name and address (for contractors and suppliers) - Login credentials Service Information - Property addresses for fence estimates - Project details and preferences - Photos uploaded for estimates - Communication history Payment Information - Billing address - Payment method details (processed securely by our payment providers) Automatically Collected Information - Device and browser information - IP address and location data - Usage patterns and analytics - Cookies and similar technologies (see our Cookie Policy)

We use the information we collect to: - Provide, maintain, and improve our services - Process transactions and send related information - Connect homeowners with contractors and suppliers - Send promotional communications (with your consent) - Respond to your comments, questions, and requests - Monitor and analyze trends, usage, and activities - Detect, investigate, and prevent fraudulent transactions and abuse - Personalize and improve your experience - Comply with legal obligations

We may share your information in the following circumstances: With Service Providers We share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, and analytics. With Business Partners When you request a fence estimate, we share your project details with contractors in your area. Contractors can see your name, contact information, and project details. For Legal Reasons We may disclose information if required by law or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. Business Transfers If Fenceline is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include: - Encryption of data in transit (TLS/SSL) - Secure data storage with access controls - Regular security assessments - Employee training on data protection However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including: - Active accounts: Data retained while your account is active - Completed projects: Project data retained for 7 years for warranty and legal purposes - Marketing preferences: Retained until you unsubscribe - Legal obligations: As required by applicable laws You can request deletion of your data at any time (see Your Rights section).

If you are located in the European Economic Area (EEA), you have the following rights: Right to Access You can request a copy of your personal data we hold. Right to Rectification You can request correction of inaccurate or incomplete data. Right to Erasure You can request deletion of your personal data in certain circumstances. Right to Restrict Processing You can request we limit how we use your data. Right to Data Portability You can request your data in a structured, machine-readable format. Right to Object You can object to processing based on legitimate interests or for marketing purposes. Right to Withdraw Consent Where processing is based on consent, you can withdraw it at any time. To exercise these rights, contact us at privacy@fenceline.ai or use our Data Request form.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA): Right to Know You can request information about the categories and specific pieces of personal information we have collected about you. Right to Delete You can request deletion of your personal information, subject to certain exceptions. Right to Opt-Out You can opt out of the "sale" of your personal information. Note: We do not sell personal information in the traditional sense, but sharing data with advertising partners may constitute a "sale" under CCPA. Right to Non-Discrimination We will not discriminate against you for exercising your CCPA rights. To exercise these rights, contact us at privacy@fenceline.ai or use our Data Request form. We will respond within 45 days.

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and our cookie preferences. For detailed information about the cookies we use, please see our Cookie Policy.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at privacy@fenceline.ai.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

If you have questions about this privacy policy or our data practices, please contact us: Email: privacy@fenceline.ai Mail: Fenceline, Inc. Attn: Privacy Team [Address] For data access, deletion, or other privacy requests, please use our Data Request form at /data-request.