Terms of Service

By accessing or using Fenceline's website, mobile application, or any of our services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services. These Terms apply to all visitors, users, and others who access or use the Services, including homeowners, contractors, and suppliers.

Fenceline provides a platform that connects homeowners seeking fence installation services with contractors who provide those services. Our Services include: For Homeowners - AI-powered fence estimation tools - Contractor matching and comparison - Project management and communication - Payment processing For Contractors - Lead generation and customer acquisition - Business management tools - Scheduling and crew management - Invoicing and payment collection For Suppliers - Product listing and visibility - Order management - Contractor connections Fenceline acts as an intermediary platform and is not a party to any agreement between homeowners and contractors.

Account Creation You may need to create an account to access certain features. You agree to provide accurate, current, and complete information during registration. Account Security You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use. Account Types - Homeowner accounts: For individuals seeking fence services - Contractor accounts: For businesses providing fence installation services - Supplier accounts: For businesses providing fence materials Account Termination We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or harmful behavior.

If you are a contractor using our platform, you agree to: - Maintain all required licenses, permits, and insurance - Provide accurate information about your services and pricing - Respond to customer inquiries in a timely manner - Complete projects as agreed with customers - Comply with all applicable laws and regulations - Not engage in deceptive or unfair business practices Fenceline Fees Contractors may be subject to subscription fees, lead fees, or transaction fees as described in your contractor agreement. Independent Contractor Status Contractors are independent businesses, not employees or agents of Fenceline. You are solely responsible for your business operations, taxes, and compliance.

If you are a homeowner using our platform, you understand that: - Fenceline provides estimates for informational purposes; actual project costs may vary - Contractors are independent businesses, not employees of Fenceline - You should verify contractor licenses, insurance, and references - Any agreement for services is between you and the contractor - Fenceline is not responsible for the quality or completion of contractor work Estimates Our AI-powered estimates are based on the information you provide and general market data. Actual costs may differ based on site conditions, material availability, and other factors.

Payment Processing Payments are processed through secure third-party payment processors. By making a payment, you agree to their terms of service. Refunds Refund policies vary by transaction type: - Subscription fees: May be refundable within 30 days - Project payments: Subject to agreement between homeowner and contractor - Lead fees: Generally non-refundable Disputes Payment disputes should be reported within 30 days. We will investigate and respond within 10 business days.

Our Content The Services and their original content (excluding user content) are owned by Fenceline and protected by copyright, trademark, and other intellectual property laws. Your Content You retain ownership of content you submit, but grant Fenceline a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with the Services. Restrictions You may not: - Copy, modify, or distribute our content without permission - Use our trademarks without authorization - Reverse engineer or attempt to extract source code - Use automated tools to access the Services without permission

You agree not to: - Violate any applicable laws or regulations - Infringe on the rights of others - Submit false or misleading information - Harass, abuse, or harm other users - Interfere with the proper functioning of the Services - Attempt to gain unauthorized access to our systems - Use the Services for any illegal or unauthorized purpose - Circumvent fees or other restrictions - Create fake accounts or impersonate others - Spam or send unsolicited communications

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Fenceline does not warrant that: - The Services will be uninterrupted or error-free - Results from the Services will be accurate or reliable - Any defects will be corrected We do not guarantee the quality, safety, or legality of services provided by contractors on our platform.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FENCELINE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. IN NO EVENT SHALL FENCELINE'S TOTAL LIABILITY EXCEED THE GREATER OF: - The amount you paid to Fenceline in the past 12 months, or - One hundred dollars ($100) This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

You agree to indemnify, defend, and hold harmless Fenceline and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: - Your use of the Services - Your violation of these Terms - Your violation of any rights of another party - Your content submitted to the Services This indemnification obligation will survive termination of these Terms.

Informal Resolution Before filing a formal dispute, you agree to contact us at legal@fenceline.ai to attempt informal resolution. Arbitration Any disputes that cannot be resolved informally shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in [State/Location]. Class Action Waiver You agree to resolve disputes on an individual basis only. You waive any right to participate in class actions or class-wide arbitration. Exceptions Either party may seek injunctive relief in court for intellectual property disputes or to prevent irreparable harm.

These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in [County, State], and you consent to the jurisdiction of such courts.

We reserve the right to modify these Terms at any time. We will provide notice of material changes by: - Posting the updated Terms on our website - Updating the "Last Updated" date - Sending an email notification (for material changes) Your continued use of the Services after changes become effective constitutes acceptance of the new Terms.

We may terminate or suspend your access to the Services immediately, without prior notice, if: - You breach these Terms - We are required to do so by law - We discontinue the Services Upon termination: - Your right to use the Services will cease immediately - Provisions that by their nature should survive will remain in effect - We may delete your data in accordance with our Privacy Policy

Entire Agreement These Terms constitute the entire agreement between you and Fenceline regarding the Services. Severability If any provision is found unenforceable, the remaining provisions will continue in effect. Waiver Failure to enforce any right or provision will not constitute a waiver. Assignment You may not assign your rights under these Terms without our consent. We may assign our rights without restriction. Force Majeure We are not liable for delays or failures due to circumstances beyond our reasonable control.

If you have questions about these Terms, please contact us: Email: legal@fenceline.ai Mail: Fenceline, Inc. Attn: Legal Team [Address]